Q:
What Can I Expect on My First Visit?
A:

Dr. Clemens will perform a one-on-one consultation and examination. Upon conclusion, she will walk you through the best treatment options and what each option entails. We do our best to treat the issues which brought you in the same day as your initial appointment, if IRC is appropriate, most patients require four to five brief follow up visits.

Q:
How Can I Determine What Type of Treatment I Will Need?
A:

Only after you’ve come in for a consultation and exam can we determine which treatment options are best for you. We do our best to treat any and all problems you’re experiencing the same day you come in for your initial consultation and exam, but some procedures/issues may require multiple visits. Contact us today to schedule an appointment and be on your way toward figuring out which treatment you will need.

Q:
What Should I Bring to My New Patient Appointment at Midwest Hemorrhoid Treatment Center?
A:

Great question, and thank you for thinking ahead! Please be sure to bring the following to each of your office visits:

  • Yourself! Please be sure to arrive 15 minutes before appointment time.
  • Photo Identification
  • Insurance Card(s)
  • Cash, Debit or Credit Card, or Check for Your Copay (if Applicable)
  • List of Medications
Q:
Do I Need a Referral?
A:

We at Midwest Hemorrhoid Treatment Center do not require you to obtain a referral to be seen by our medical team. Your insurance plan, however, may require you to have a referral in order to receive coverage for the services we provide. Therefore, we encourage you to contact your insurance company directly to determine whether or not they require a referral.

Q:
What Can I Expect on My Follow Up Visit?
A:

You can expect a brief appointment in which Dr. Clemens evaluates how treatment is progressing. At this time she will advise to continue with treatment plan or possibly make adjustments as needed. To accommodate your busy life, MWHTC offers lunchtime, evening, and Saturday hours.

Q:
What Is a Copay?
A:

A copay is a set amount of money you’re required to pay for health care services (and is usually collected at the time of your service/appointment). Copay amounts can vary depending on the type of service provided. If your insurance plan does require you to pay a copay, remember that you will be responsible for paying this amount each time you have an appointment/receive care from Midwest Hemorrhoid Treatment Center.

Q:
Will My Insurance Cover the Treatments/Services You Provide?
A:

While most major insurance plans cover the services rendered at Midwest Hemorrhoid Treatment Center, it is not guaranteed that your particular insurance plan will cover the services you receive. We encourage you to contact your insurance company directly or our office to obtain this information.

Q:
What Is a Deductible?
A:

A deductible is the amount of money you’re required to pay for any and all health services you receive before your insurance begins to pay. For example, if your deducible is $3,000, you must pay that much for health care services over the course of a year before your insurance begins to pay their share.

Q:
What Is Coinsurance?
A:

Coinsurance is the portion of the costs (usually figured as a percentage) of health care services you are required to pay after you’ve reached your deductible. For example, let’s say you’ve already paid your deductible and your coinsurance is 20%. If the service you received cost $100, you’d only be required to pay 20%, or $20. However, if you haven’t met your deductible, you’d be required to pay the full $100; coinsurance only applies after the deductible has been met.

Q:
Do You Accept Walk-Ins, Have Evening or Weekend Appointments Available?
A:

We do not accept walk-in visits – you must schedule an appointment at our St. Louis area office to be seen.